Terms of Use

These Terms of Use are issued by PT Solusi Properti Bersama (“HuniHub”, “we”) and apply to use of the HuniHub mobile apps (the resident app and the staff app) and the HuniHub web apps. By using the apps or tapping “Saya Setuju” (I Agree), you confirm that you have read and agreed to these terms. Your account is provided by your property manager.

1. Acceptance

By accessing or using HuniHub services, you agree to these Terms of Use. If you do not agree, do not use the services. User accounts are provided and managed by your property manager; HuniHub is not a party to your employment relationship.

2. User Content

You are solely responsible for the notes, descriptions, photos, and other content you submit through the app (complaint reports, notes, task photos, meter photos). Content must relate to property management and must not violate the rules below.

3. Prohibited Content and Conduct

You must not upload or transmit:

Harassment, threats, bullying, or hate speech.
Sexual or nude content.
Graphic violence.
Illegal content or promotion of illegal activity.
Other people’s personal data beyond what the work requires.
Spam or misleading content.
Impersonation of another person or entity.
Malware or abuse of the service.

4. Reporting Content and Users

You can report objectionable content or users using the “Laporkan” (Report) button in the app, or by emailing support@hunihub.id. HuniHub and the property manager will review reports and take action (remove content, suspend accounts) within 1×24 hours on business days.

5. Enforcement

Violations of these terms may result in content removal and account suspension or termination without prior notice.

6. Privacy

Use of your personal data is governed by our Privacy Policy, which forms part of these terms.

7. Changes

We may update these terms at any time. The latest version is always available on this page. For questions, contact us at support@hunihub.id.